Frequently Asked Questions

Orders & Shipping

How do I track my order?
You’ll receive a tracking number via email once your order ships. Track at shapeyourbodys.com/track-order.

What are your shipping options?

• Standard: 3-5 business days (Free over $100)
• Express: 2-3 business days ($12)
• International: 5-14 business days (customs fees apply)

Can I change my shipping address?
Contact us immediately at [email protected] if your order hasn’t shipped.

Returns & Exchanges

What’s your return policy?

• 30 days for unworn items with tags
• Start returns at shapeyourbodys.com/returns

How long do refunds take?
5-10 business days after we receive your return.

Sizing & Products

How do I find my size?
Use our detailed size charts on each product page.

Are your products true to size?
Most styles run true to size. Check product reviews for fit advice.

Payments

What payment methods do you accept?
All major credit cards, PayPal, and Apple Pay.

Is my payment secure?
Yes, we use 256-bit SSL encryption.

Account Help

How do I reset my password?
Click “Forgot Password” on the login page.

Can I modify my order?
Contact us immediately – we process orders quickly.

For more help: shapeyourbodys.com/contact